Deloitte Hiring: Looking to start your IT career with one of the world’s leading professional services firms? Deloitte is hiring Associate Analysts – Cloud Infrastructure for its Engineering, AI & Data team in Bengaluru. This opportunity is ideal for freshers and candidates with up to 1 year of experience who are interested in cloud operations, IT infrastructure, and service management.
As an Associate Analyst, you will monitor cloud infrastructure, manage incidents, support operational processes, and ensure seamless service delivery in a 24×7 hybrid cloud engineering environment.
Deloitte Associate Analyst – Cloud Infrastructure – Job Details
| Company | Deloitte |
|---|---|
| Role | Associate Analyst – Cloud Infrastructure |
| Location | Bengaluru, Karnataka |
| Qualification | B.Sc. / B.A. |
| Experience | Freshers / 0–1 Year |
| Job Type | Full-Time |
| Work Mode | Work from Office (Bangalore Ecospace) |
| Shift | 24×7 Rotational Shifts |
| Department | Engineering, AI & Data – Engineering |
About Deloitte
Deloitte is one of the world’s largest professional services organizations, providing consulting, audit, tax, risk advisory, and technology solutions to clients across industries. Through its Engineering, AI & Data division, Deloitte helps organizations modernize technology, accelerate digital transformation, and build innovative cloud-based solutions.
Role Overview
As an Associate Analyst – Cloud Infrastructure, you will be responsible for monitoring operational dashboards, managing incidents, supporting cloud infrastructure operations, and ensuring service availability. You will work closely with internal teams to resolve operational issues while maintaining high service standards and SLA compliance.
What You’ll Do
- Monitor ServiceNow dashboards and operational monitoring tools.
- Track and manage incidents, alerts, and service requests.
- Follow standard operating procedures (SOPs).
- Coordinate with support teams for issue resolution.
- Maintain accurate operational records and reports.
- Support shift handovers and operational continuity.
- Ensure SLA compliance.
- Escalate critical issues when required.
What Are We Looking For?
- Good communication skills.
- Basic understanding of IT Service Management (ITSM).
- Strong analytical and problem-solving abilities.
- Ability to work in rotational shifts.
- Willingness to work from the Bengaluru office.
- Team player with a positive learning attitude.
- Basic computer and troubleshooting knowledge.
Required Skills
- IT Service Management (ITSM)
- ServiceNow (Basic Understanding)
- Incident Management
- Monitoring & Operations Support
- Analytical Skills
- Problem Solving
- Communication Skills
- Microsoft Office
- Documentation
- Team Collaboration
Roles and Responsibilities
- Monitor ServiceNow dashboards and operational monitoring tools.
- Track, log, and manage incidents, alerts, and service requests.
- Follow defined SOPs and escalation procedures.
- Ensure adherence to SLAs and operational processes.
- Coordinate with internal teams for issue resolution.
- Maintain accurate records of incidents and status updates.
- Prepare operational reports.
- Support shift handovers.
- Escalate critical issues promptly.
- Provide 24×7 operational support from the Bengaluru office.
Eligibility Criteria
- B.Sc. or B.A. graduates.
- Freshers or candidates with up to 1 year of experience.
- Experience in BPO, Service Desk, Monitoring, or Operations Support is an added advantage.
- Good verbal and written communication skills.
- Basic understanding of IT Service Management concepts.
- Willingness to work in 24×7 rotational shifts.
- Willingness to work from the Bengaluru office.
Why Join Deloitte?
- Opportunity to work with one of the world’s leading consulting firms.
- Exposure to cloud infrastructure and enterprise IT operations.
- Structured learning and career development programs.
- Work with experienced technology professionals.
- Excellent career growth opportunities.
- Collaborative and inclusive work culture.
Interview Experience
The Deloitte hiring process typically starts with application screening followed by an online assessment or communication evaluation. Shortlisted candidates attend technical and HR interviews where they are assessed on communication skills, IT fundamentals, analytical thinking, problem-solving abilities, and basic IT Service Management concepts. The HR discussion focuses on shift flexibility, teamwork, and career aspirations.
Work Culture
Deloitte offers a collaborative, inclusive, and innovation-driven work environment where employees are encouraged to learn continuously and build rewarding careers. Team members receive mentorship, structured training, and opportunities to work on enterprise-scale cloud and technology projects while collaborating with professionals across multiple business functions.
Selection Process
- Round 1: Application & Resume Screening
- Round 2: Online Assessment (If Applicable)
- Round 3: Technical / Operations Interview
- Round 4: HR Interview
- Round 5: Final Selection
Salary & Benefits
Deloitte offers a competitive salary package along with health insurance, paid leave, employee wellness programs, learning and certification opportunities, performance-based rewards, and excellent long-term career growth prospects.
How to Apply for Deloitte Associate Analyst – Cloud Infrastructure
Interested candidates can apply online through the official Deloitte Careers portal. Before applying, update your resume with your educational qualifications, internships, certifications, technical skills, and relevant projects. Eligible candidates are encouraged to apply early as applications are reviewed on a rolling basis.
Apply Now
Click on the official application link and complete your online registration process.