Zoho Hiring 2026: Zoho is inviting applications for the Support Engineer role across multiple locations in India. This is an excellent opportunity for freshers and experienced candidates looking to start their career in Technical Support, Customer Service, and IT Support. Candidates from any degree and any branch are eligible to apply.
As a Support Engineer, you will provide technical assistance to domestic and international customers, troubleshoot issues, collaborate with engineering teams, and deliver an excellent customer experience.
Zoho Support Engineer – Job Details
| Company | Zoho |
|---|---|
| Role | Support Engineer |
| Job Type | Full-Time |
| Location | Chennai, Salem, Coimbatore, Tirunelveli & Madurai (Hiring Across India) |
| Qualification | Any Degree |
| Eligible Branch | Any Branch |
| Experience | Freshers & Experienced |
| Salary | ₹3–4 LPA |
| Shift | Night Shift (Required) |
| Last Date to Apply | 29 August 2026 |
About Zoho
Zoho is a globally recognized software company known for developing cloud-based business applications used by millions of customers worldwide. With a strong focus on innovation and customer satisfaction, Zoho offers excellent career opportunities, continuous learning, and professional growth for fresh graduates and technology enthusiasts.
Support Engineer – Role Overview
As a Support Engineer, you will provide voice-based technical support to customers, resolve product-related issues, collaborate with internal engineering teams, and ensure a high level of customer satisfaction through timely and effective solutions.
Responsibilities
- Provide inbound and outbound voice support to domestic and international customers.
- Resolve customer queries with a focus on first-call resolution.
- Build strong customer relationships through clear and professional communication.
- Coordinate with technical teams to resolve product issues quickly.
- Identify recurring issues and share feedback with the technical content team.
- Maintain accurate records of customer interactions and resolutions.
- Deliver high-quality customer service while meeting support targets.
- Work in rotational or night shifts as required.
Required Skills
- Excellent English Communication
- Customer Support
- Technical Troubleshooting
- Problem Solving
- Voice Process
- Active Listening
- Interpersonal Skills
- Time Management
- Team Collaboration
- Customer Satisfaction
Eligibility Criteria
- Any Degree from a recognized university.
- Any Branch is eligible.
- No minimum percentage criteria.
- No backlog policy specified.
- Freshers and experienced candidates can apply.
- Willingness to work in night shifts.
- Good verbal communication and customer handling skills.
Salary
Selected candidates can expect an annual salary package of ₹3 LPA to ₹4 LPA, depending on skills, interview performance, and business requirements.
Selection Process
- Online Application
- Aptitude / Communication Assessment
- Technical or Support Interview
- HR Interview
- Final Offer
How to Apply for Zoho Hiring 2026
Interested candidates can apply online through the official Zoho Careers website. Before applying, update your resume with your education, internships, technical skills, certifications, communication skills, and any customer support or project experience.
Apply Now
Complete your online application through the official Zoho Careers website and begin your career as a Support Engineer with Zoho.