Concentrix Hiring 2026: Concentrix is inviting applications for the Technical Support Executive role across Pan India locations. This is an excellent opportunity for freshers and candidates with strong communication and technical skills to begin a career in IT Support, Technical Troubleshooting, and Customer Service. Candidates from the 2023, 2024, 2025, and 2026 batches are eligible to apply.
As a Technical Support Executive, you will provide technical assistance through voice, chat, and email channels while resolving hardware, software, networking, and operating system issues for customers worldwide.
Concentrix Hiring : Technical Support Executive – Job Details
| Company | Concentrix |
|---|---|
| Role | Technical Support Executive |
| Job Type | Full-Time |
| Location | Pan India |
| Qualification | Any Graduate (B.E./B.Tech, BCA, MCA, B.Sc., B.Com., BA, BBA, MBA & Other Degrees) |
| Eligible Batch | 2023, 2024, 2025 & 2026 |
| Experience | Freshers Eligible |
| Salary | ₹3–5 LPA |
| Last Date to Apply | 31 August 2026 |
About Concentrix
Concentrix is a global technology and business services company that delivers customer experience, technical support, and digital transformation solutions to leading brands across the world. Operating in multiple countries, Concentrix provides excellent career opportunities, structured training, and long-term growth for fresh graduates and technology professionals.
Technical Support Executive – Role Overview
As a Technical Support Executive, you will be responsible for resolving customer technical issues related to hardware, software, operating systems, networking, and applications. You’ll work with ticketing systems, collaborate with senior technical teams, and ensure customers receive fast and effective solutions through voice, chat, and email support.
Responsibilities
- Provide technical support through phone, email, and chat channels.
- Diagnose and resolve hardware, software, operating system, and networking issues.
- Guide customers with step-by-step troubleshooting solutions.
- Record and update incidents in CRM and ticketing systems.
- Escalate complex technical issues while maintaining ownership.
- Create accurate troubleshooting documentation and knowledge base articles.
- Meet customer satisfaction, productivity, and quality targets.
- Follow company security and data privacy policies.
- Participate in technical training and process improvement initiatives.
- Share best practices with team members during regular meetings.
Required Skills
- Technical Troubleshooting
- Windows Operating System
- Microsoft Office
- Basic Networking (IP, DNS, Wi-Fi)
- CRM / Ticketing Tools
- Remote Desktop Support
- Android & iOS Troubleshooting
- Printer & Peripheral Device Support
- Customer Service
- English Communication
- Problem Solving
- Team Collaboration
Eligibility Criteria
- Any Graduate (B.E./B.Tech, BCA, MCA, B.Sc., B.Com., BA, BBA, MBA, or equivalent).
- Minimum 60% aggregate in the qualifying degree.
- 2023, 2024, 2025, and 2026 batches are eligible.
- No active backlogs at the time of joining.
- Excellent written and spoken English communication skills.
- Strong willingness to learn new technologies and support tools.
Salary
Selected candidates can expect an annual salary package ranging from ₹3 LPA to ₹5 LPA, depending on their skills, interview performance, location, and business requirements.
Selection Process
- Online Application
- Communication Assessment
- Aptitude / Technical Assessment
- Technical Interview
- HR Interview
- Final Offer
Career Growth
Employees joining as Technical Support Executives can progress to:
- Senior Technical Support Executive
- Subject Matter Expert (SME)
- Team Leader
- Assistant Manager
- Operations Manager
Career advancement is based on performance, technical expertise, and leadership potential.
How to Apply for Concentrix Hiring 2026
Interested candidates can apply online through the official Concentrix Careers website. Before applying, update your resume with your academic details, technical skills, certifications, communication abilities, internships, and project experience to improve your chances of selection.
Apply Now
Complete your online application through the official Concentrix Careers website and begin your career as a Technical Support Executive with Concentrix.