Amazon to Lay Off 15% of HR Staff as AI Restructuring Transforms Workforce

Amazon is reportedly planning a major restructuring within its Human Resources (HR) division, cutting up to 15% of its HR workforce as part of an AI-driven transformation. The move reflects Amazon’s ongoing push toward automation and digital efficiency, signaling a future where artificial intelligence will play a major role in managing its vast global workforce.

Amazon to Lay Off 15% of HR Staff as AI Restructuring Transforms Workforce

HR Department Under Restructuring

The affected division, known internally as People eXperience and Technology (PXT), handles HR technology, recruiting, and employee experience. According to reports, Amazon’s restructuring will significantly impact this team, which includes thousands of employees worldwide.

The company aims to streamline HR operations and integrate AI tools that can perform repetitive administrative tasks more efficiently, reducing dependency on human intervention.

Why Amazon is Making the Cuts

Sources close to the matter suggest that the restructuring is part of Amazon’s broader strategy to cut operational costs while investing heavily in artificial intelligence and cloud infrastructure.

Amazon plans to spend over $100 billion this year on AI, automation, and cloud development — a move that aligns with its goal to improve scalability and reduce inefficiencies across departments.

While the layoffs may seem significant, they represent a strategic shift rather than a financial crisis. Amazon’s leadership has reportedly stated that not all HR roles will disappear, but positions heavily dependent on manual data processing and administrative work will likely be replaced or redefined by AI systems.

What It Means for Employees

Employees in HR, recruitment, and internal support functions are expected to face the biggest impact. Some may be offered retraining or redeployment into AI-focused roles, while others could be laid off entirely.

Amazon is also said to be reviewing employee skill sets to determine who can adapt to its new technology-driven environment. The company has not yet disclosed specific layoff numbers, regions affected, or compensation details, but insiders expect the process to roll out in phases over the coming months.

Amazon’s AI and Automation Focus

This development is part of Amazon’s larger ambition to integrate AI across all business operations — from logistics and warehouse management to HR and customer support.

The tech giant believes that AI will not only reduce human error but also enhance efficiency and speed in handling complex HR tasks such as performance evaluation, onboarding, and employee engagement analytics.

Broader Impact on the Industry

Amazon’s decision mirrors a wider trend among major tech companies embracing AI to optimize workforce management. Similar restructuring has been observed at firms like Google and Meta, where automation and AI-driven systems are reshaping traditional roles.

Despite these corporate-level job cuts, Amazon is still expected to hire over 250,000 seasonal workers for its warehouses and delivery services during the upcoming holiday season — highlighting how automation is transforming the corporate side while physical operations continue to expand.

Official Response

Amazon has yet to issue a detailed public statement but has emphasized that its long-term goal remains to “build a smarter, more efficient organization.” The company maintains that it will continue supporting affected employees and ensuring a smooth transition for those impacted by the restructuring.

FAQ – Amazon HR Layoffs and AI Restructuring